Privacy Policy
Effective Date: January 1, 2026 • Last Updated: September 16, 2026
1. Introduction & Scope
DemoStore Express Pharmacy ("we", "us", or "our") is committed to safeguarding the privacy of our patients, customers, and healthcare partners. This Privacy Policy details how we collect, store, process, and protect your information when you access our online medicine delivery platform, mobile companion interfaces, and digital prescription vaults.
We operate in strict compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Drugs & Cosmetics Act, 1940 along with its Pharmacy Practice Regulations.
2. Information We Collect & Google User Data
To provide seamless medication dispensing, prescription digitization, and 30-minute delivery services, we collect:
- Google Account Authentication Data: When you sign in via Google OAuth 2.0 / Google One-Tap, we collect your verified name, primary email address, Google profile identifier, and profile avatar URL. We use this exclusively to authenticate your session, personalize your patient dashboard, and secure your prescription vault. We never request access to your Google contacts, Google Drive, or other private data.
- Prescription & Health Information: Images or PDFs of medical doctor prescriptions uploaded for pharmacist digitization, including patient name, doctor registration number, prescribed medicines, and dosage instructions.
- Delivery & Contact Details: Delivery street address, pincode, contact phone number, and delivery location coordinates for rider dispatch.
- Transactional Data: Order history, payment transaction IDs, and loyalty reward points balances. We do not store raw credit card numbers or banking PINs; all payments are tokenized via certified PCI-DSS Level 1 payment gateways.
3. How We Use Your Information
Enables registered pharmacists to review and verify Schedule H/H1 medications prior to billing.
Routes deliveries to in-house delivery fleet or Porter courier partners for 30-minute delivery.
Accurately credits cashbacks and discount coupons to your registered patient account.
Maintains mandatory digital drug registers as mandated by state drug regulatory inspectors.
4. Information Sharing & Third Parties
We do NOT sell, rent, or trade your personal or health data to commercial advertisers or data brokers. Information is shared strictly on a need-to-know basis with:
- Licensed On-Duty Pharmacists: For drug schedule verification and dispensing.
- Delivery Logistics Providers (In-House & Porter): Delivery destination address, masked contact phone, and delivery pin for route fulfillment.
- Statutory Authorities: When required by lawful judicial subpoena or drug enforcement authorities under the Drugs & Cosmetics Rules.
5. Data Security, Retention & Your Rights
All user sessions and Google OAuth ID tokens are encrypted in transit via TLS 1.3 and cryptographically signed using RS256 / HS256 JWT tokens. You retain full control over your personal data:
- You can review and delete saved prescriptions from your Prescription Vault anytime.
- You can sign out of active Google sessions with a single tap.
- You can request complete account deletion by contacting our grievance officer at
privacy@wealthifyhub.in.
Grievance & Data Protection Officer
DemoStore Express Pharmacy • 12, Cathedral Road, Thousand Lights, Chennai 600086, Tamil Nadu, India
Email: support@wealthifyhub.in • Phone: +91 94440 12345